Your Privacy Matters
ZuSpot is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our WiFi services.
Privacy at a Glance
Minimal Data Collection
We only collect what's necessary for service operation
No Selling Data
Your data is never sold to third parties
Your Control
You can request data deletion at any time
1. Information We Collect
Device Information
- • Device type and model (for network optimization)
- • Browser type and version
- • Operating system information
- • Screen resolution (for responsive design)
- • Device fingerprint (for fraud prevention)
Connection Data
- • MAC address (anonymized for network management)
- • IP address (temporary, for session management)
- • Connection timestamps and duration
- • Data usage statistics
- • Network performance metrics
Usage Information
- • Pages visited within our portal
- • Feature usage patterns
- • Error reports and diagnostics
- • Performance metrics
Payment Information
- • Transaction details (processed securely via Paystack)
- • Payment method information (encrypted)
- • Purchase history
Note: Credit card information is processed directly by our payment processor and never stored on our servers.
2. How We Use Your Information
Service Provision
- • Authenticate and authorize network access
- • Monitor usage against plan limits
- • Provide technical support
- • Process payments and billing
- • Maintain service quality and security
Service Improvement
- • Analyze usage patterns to optimize network performance
- • Identify and fix technical issues
- • Develop new features and services
- • Conduct security monitoring and fraud prevention
- • Generate anonymized analytics and reports
3. Information Sharing
We do not sell your personal information
ZuSpot will never sell, rent, or lease your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
- Service Providers: We share data with trusted partners who help us operate our services (payment processing, cloud hosting, analytics)
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, data may be transferred as part of business assets
- Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individuals
4. Data Security
We implement industry-standard security measures to protect your information:
5. Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
Request a copy of all personal information we hold about you in a portable format.
Correction
Request correction of any inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information (subject to legal retention requirements).
Restriction
Request limitation of processing of your personal information in certain circumstances.
Objection
Object to processing of your personal information for marketing or other purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Team
Mailing Address
ZuSpot Technologies Ltd.
123 Tech Avenue
Lagos, Nigeria 100001
Response Time: We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please call our support line.
8. Policy Updates
We may update this Privacy Policy from time to time. When we make changes:
- • We will post the updated policy on this page
- • We will update the "Last updated" date at the top
- • For significant changes, we will notify you via email or portal notification
- • You can always find the current version at zuspot.com/privacy
Stay Informed
We recommend reviewing this policy periodically to stay informed about how we protect your information.
By using ZuSpot services, you acknowledge that you have read and understood this Privacy Policy.